Data Management Specialist Expert

Company Description

Ready to make a difference? Experian has evolved into a global tech company and leader in data and analytics. We’re passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses and society. We’re a constituent of the FTSE 30 and for more than 125 years we’ve helped economies and communities flourish – and we’re not done.

Discover the Unexpected - Our 22k amazing employees in 30+ countries believe the possibilities for you, and the world, are growing. We’re investing in the future, through new technologies, talented people and innovation so we can help create a better tomorrow. To do this we employ ‘big-thinkers’ and ‘can-doers’ that share our purpose #uniquelyexperian

Job Description

Support all processes within the Data Management department as a Subject Matter Expert. This position will also support the enhancement of various data accuracy and quality initiatives and programs by monitoring and analyzing consumer credit data and participating in project work associated with those programs.

Key Responsibilities

• Provide technical subject matter expertise to the data management team and other groups within Experian.
• Develop, maintain, and manage plans for project implementations.
• Identify and manage delivery risks and all critical path activities.
• Master industry regulations, standards, and business rules to include data validation/accuracy checks.
• Execute queries and command line statements that are in line with data maintenance requests.
• Identify and implement methods to improve efficiency in data loading, reporting quality, and accuracy.
• Identify, analyze, and interpret trends and patterns in complex data sets.
• Provide input in areas that require processing enhancements.
• Assist with operational escalations as needed.
• Troubleshoot data loading errors and inconsistencies while following the established processes and procedures.
• Engage with data furnishers, both written and verbally, while validating submitted data or executing project work when appropriate.
• Participate in daily scrum meetings to review escalations, worst cases, and any blockers that limit the ability to perform assigned duties.
• Escalate appropriate issues to senior team members while owning the overall issue resolution.
• Research and assess reporting history prior to and during all work related to data furnishers.
• Field support calls directly from data furnishers and other internal personnel as required.
• Enroll in and pass assigned training that is within the role’s area of responsibility.
• Participate in internal project and change acceptance testing as directed.
• Provide input in weekly change reviews and in areas that require processing or procedural enhancements.

Qualifications

• Strong skills in SQL and relational database technology.
• Strong process management and project tracking skills.
• Understanding of ETL.
• Proficient in data analysis tools and report development (Tableau, Alteryx, Excel).
• Proficient in MS Office.
• Ability to manage multiple tasks.
• Strong problem-solving skills
• Strong organizational skills.
• Strong English communication skills, written and verbal.

Additional Information

***This is a permanent home-based role in Costa Rica. No Visa sponsorship or relocation available.**

Our uniqueness is that we truly celebrate yours. Experian's culture and people are key differentiators. We take our people agenda very seriously and focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian’s strong people first approach is award winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.