Senior Specialist, Business Intelligence

About FWD Group

FWD Group is a pan-Asian life insurance business with more than 11 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. FWD reached its 10-year anniversary in 2023. The company is focused on making the insurance journey simpler, faster and smoother, with innovative propositions and easy-to-understand products, supported by digital technology. Through this customer-led approach, FWD is committed to changing the way people feel about insurance. Visit https://www.fwd.com.hk/

PURPOSE

• You will be a team player who can work independently, responsible for planning, managing, designing, developing, delivering and monitoring the data models for FWD countries across the Asia Pacific region.

KEY ACCOUNTABILITIES

• Collect and analyze data from multiple sources to identify patterns, trends, and key insights relevant to business objectives.

• Use statistical techniques and data mining methods to uncover valuable information from complex datasets.

• Collaborate with data engineers to ensure data accuracy and consistency.

• Design and develop interactive dashboards and reports using BI tools (e.g., Tableau, Power BI, QlikView) to present data-driven insights to stakeholders.

• Customize visualizations to meet specific business needs, ensuring clarity and usability.

• Work with data engineers to define data requirements and specifications for ETL processes.

• Validate and transform data to facilitate efficient analysis and reporting.

• Address data integration issues and contribute to data infrastructure enhancements.

• Engage with business stakeholders to understand their data needs and objectives.

• Translate business requirements into technical specifications and data models.

• Implement data governance best practices to ensure data accuracy, consistency, and security.

• Conduct regular data quality checks and take corrective actions as necessary.

• Create compelling visualizations and data-driven stories to communicate complex insights effectively to non-technical stakeholders.

• Ensure visualizations adhere to best practices in data storytelling.

• Provide training and support to business users on BI tools, enabling self-service analytics capabilities.

• Troubleshoot and resolve BI tool-related issues as needed.

• Propose and implement enhancements to existing BI processes and solutions.

QUALIFICATION/EXPERIENCE

• Bachelor in IT, Computer Science, Information Systems or a related field.

• More than 3 years proven experience as a Business Intelligence Specialist, showcasing expertise in data analysis and BI tools

• Proficiency in BI tools such as Tableau, Power BI, QlikView, or similar.

• Strong SQL skills and experience with relational databases.

• Familiarity with data warehousing concepts and ETL processes.

• Solid understanding of data visualization best practices and design principles.

• Excellent analytical and problem-solving abilities.

• Strong communication and interpersonal skills to collaborate effectively with diverse teams and stakeholders.

• Ability to manage multiple projects, prioritize tasks, and work independently.